Keywords

...• Managed HRIS, Workforce Management system, Recognition App as system admin, UAT, and data integrity. • Controled HR system usage, vendor coordination, and strategic reporting/HR dashboard. •...

...training, and workforce management for the logistics department and key 3rd parties - Set departmental objectives/KPIs and review and assess ongoing performance of direct reports - Deliver...

...responsible for workforce management & talent pipeline, providing feedback, training and development as well as performance management cycle Increasing customer satisfaction by 15% by examining...

...– Strategic Workforce Management SWFM (Talent Management, Succession Plan, Leadership

...streamline workforce management and payroll processing. I am also proficient in deploying apps on both Android and iOS, ensuring stability and performance. With a strong learning ability and...

...Maintain a workforce management system which is developed mainly for call centers. The system is a comprehensive Configuration Management Tools: Visual SourceSafe, SVN, SharePoint, FirstPoint...

...analyze Workload, workforce

...BPO management, Workforce Management and Quality Assurance, driving organizational goals and exceeding KPIs. • Collaborated across teams to advise on business impact, enhance profitability and...

...as the Lead for a workforce management team of 10 members, responsible for overseeing operational metrics, planning, issue resolution, and early warning forecasting. The project supported a social...

...allocation, and workforce management. • Responsible for monitoring CS in terms of quality and quantity to meet operational requirements. • Making sure all team members are actively involved and...

...scheduling, and workforce management.  Reduced the reject rate from 0.8% to 0.1% for the Crowns caps team.  Managed a team of % by reorganizing labor and establishing standard routing for...

...enhanced workforce management, and supported organizational goals effectively.;1. Comprehensive HR Management Spearheaded core HR

...- Reporting – Workforce Management Dec [...] - Sep [...] Built dashboards for Team Leaders to monitor the operational performance of the Telesales team, providing real-time visibility into key...

...Eco System Workforce Management: Based on the Business Plan, work closely with the Managing Director and Heads of Divisions to build the Organization Chart, Budget, and Headcount Plans Report...

...Collaborated with Workforce management, Quality Assurance and Trainer teams to optimise roster’s efficiency, analyse & manage performance; • Quality Audit, Customer Satisfaction & Dissatisfaction...

.... - Utilize workforce management, agent scheduling and monitor real time adherence to schedule. - Coach and review staff performance and provide feedback and further training for staff that...

...8 years, studying workforce management as well as a good background in University, I am Establishing, developing and maintaining an efficient HR & administration system, policies and process that...

...điều hành /7 + Workforce management (Partner: Genesys Thái Lan). - ACH – Automatic Clearing House (Partner: Napas). - BCP/DRP – Kế hoạch khôi phục thảm họa áp dụng trong Ngân...

...optimizing workforce management, and fostering a positive work environment that aligns with company goals. With strong leadership and communication skills, I aim to contribute to a...

...among students.; Workforce Management and Supervision: - Proficiently managed, instructed, and supervised the work of a team of workers, ensuring optimal productivity and adherence to quality...